How to develop your observation

Today,I find that the observation is very important in the process of marketing.

You should know that why people act like this and how to treat with it. Use your head,and don't act in an off-hand way.

So what you need to do next is to develop your observation.But how?it is a question.

Example1:

Why the customer doesn't reply you and answer your question?

Look back on your question,you will find all these questions are very childish,and will reflect that you are not very professional,you should reflect upon yourself.

So in the new year,one of my goal is to develop a good observation,which can help you to sell.